Building effective AI agents

What separates an agent that impresses in a demo from one that holds up in reality? This workshop is about the structure behind it, not a specific product.

FormatWorkshop
LengthHalf day–full day
LevelIntermediate
StyleHands-on + discussion
About the course

The structure behind an agent that holds up

We go beyond the hype and look at what an agent actually consists of. The model is just one part: you get a framework for designing, scoping and evaluating the whole.

Building effective AI agents
  1. 01
    What an agent really is
    The loop that separates an agent from a chatbot: plan, act, observe and iterate towards a goal.
  2. 02
    The agent harness
    An agent is model plus harness, and the structure around the model often matters more than the model choice.
  3. 03
    Tools and actions
    How the agent does things in the world: APIs, code and other agents it can delegate to.
  4. 04
    Context, memory and skills
    What the agent needs to know, what it should remember, and how skills load knowledge only when it's needed.
  5. 05
    Scoping and control
    Boundaries, permissions and when the human takes over.
  6. 06
    Evaluate and improve
    Tests and evals: how to know the agent works beyond the demo.
What you'll learn

Build agents that survive reality

It's easy to make an agent impress in a demo and hard to make it work in production. The difference is the structure around the model, not yet another clever prompt.

When an agent fails, it's rarely the model's fault: usually a tool, a rule or a boundary is missing. With the right framework you can design, scope and evaluate agents you can actually trust.

After the course you can

  • Understand what an agent consists of beyond the model
  • Design an agent with the right tools, context and skills
  • Evaluate whether an agent actually works
Is it for you?

Who the workshop suits

The workshop is for technical and product-adjacent roles who want to understand how effective agents are built, regardless of platform. It's vendor-neutral.

This workshop suits

  • Developers and technical teams
  • Product and solution owners
  • Roles that commission or evaluate agents

Prerequisites

  • Basic understanding of language models
  • No specific platform required

FAQ about the workshop

No, it's deliberately vendor-neutral. The principles apply whether you build in Copilot Studio, with Claude or something else.

Yes. We cover how skills package knowledge that the agent loads only when the task calls for it, how MCP connects the agent to tools and data, and how agents can delegate to each other through standards like A2A.

It helps for the hands-on parts, but much of the value is in design and structure reasoning that suits non-developers too.

Very concrete. We work from real examples and you get a framework you can apply directly to your own ideas.

Both work equally well: we come to you or run it remotely. Since the workshop is hands-on, a group of 10–15 people is optimal.

Want to build agents that hold up?

Tell us what you want an agent to do, and we'll shape the workshop around your cases and your technical level.

Contact us